The Coaching Manager by James M. Hunt & Joseph R. Weintraub
Author:James M. Hunt & Joseph R. Weintraub [Hunt, James M. & Weintraub, Joseph R.]
Language: eng
Format: epub
ISBN: 9781483391656
Publisher: Sage
Published: 2019-09-19T19:39:01+00:00
8 Feedback
In this chapter, we will describe the following:
How to help your coachees see themselves and their actions more clearly by improving your own ability to observe, to create a âcoaching mirrorâ
How to focus your observations on what is important for the business, for you, and for your coachees
How to manage the perception filters that impair your ability to observe
The benefits of feedback
The problems associated with feedback and âmanagement by guiltâ
The basics of providing balanced feedback
The factors that shape an employeeâs emotional reaction to feedback, and how the employeeâs reaction affects his or her ability to learn from feedback
The tactics you can use to maximize the value of feedback
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